CARE COORDINATION · 2026
We arrange the care — the hospital delivers itPolicy checked 2026-11-08Coordination · matching · accompaniment · stay & transfersEnglish service · overseas patients
01 / SERVICE CATALOGUE · CARE COORDINATION

Four services. One coordinator. Your care in China, arranged end to end.

We are a care coordination service, not a hospital and not a content site. You send us your records; we match a named department and physician, obtain a written scope from the hospital, book the appointments, accompany you on site, and arrange where you stay and how you get to every visit.

4 SERVICES1 COORDINATORFROM RECORDS TO FOLLOW-UP
Clinical decisions and treatment are always delivered by the hospital physicians. We arrange access, language support and logistics.
01 / 04
01 / WHAT WE ARRANGE

Every service has a named deliverable

These four services are the whole product. They can be commissioned together or one at a time, and one coordinator stays accountable for all of them.

SERVICE 01 / 04

Medical coordination

We translate and submit your records, request a preliminary review, sequence appointments and tests, chase reports and keep your follow-up plan together after you fly home.

  • English-ready medical records and imaging
  • One appointment and test schedule
  • Report chasing and follow-up handover
DELIVERABLE · an end-to-end care schedule
SERVICE 02 / 04

Hospital & physician matching

Using our hospital → department → physician → expertise directory, we propose a named department and a named receiving physician for your condition, and tell you openly which entries are still pending verification.

  • Condition-to-department matching
  • Named receiving physician, not just a hospital brand
  • VERIFIED / PENDING status shown before recommendation
DELIVERABLE · named department + receiving physician
SERVICE 03 / 04

In-person accompaniment

A coordinator attends the visit with you: registration, payment desk, wayfinding, interpretation at the consultation, and a plain-English explanation of the doctor instructions before you leave.

  • On-site interpretation
  • Registration, payment and report collection
  • Written recap of instructions in English
DELIVERABLE · a visit with someone by your side
SERVICE 04 / 04

Accommodation & transport

Airport pick-up, accommodation near the hospital, and transport to every appointment, all scheduled around your treatment and follow-up dates rather than a fixed tour route.

  • Airport transfers on arrival and departure
  • Stay chosen by distance to the treating department
  • Visit-by-visit car schedule
DELIVERABLE · stay + transfers aligned to treatment
02 / 04
02 / COVERAGE

One commission covers the whole episode of care

The boundary is the care episode, not a travel itinerary. We stay with the case until the follow-up handover is complete.

BEFORE DEPARTURE

Records & matching

We translate your records, propose a named department and physician, and request a written preliminary review. Nothing is booked before you approve the scope.

ARRIVAL

Pick-up & settle in

Airport pick-up, accommodation near the treating department, and a written schedule for the first hospital day.

TREATMENT WINDOW

Accompanied visits

We attend each visit, interpret, collect reports, and re-sequence appointments when the clinician changes the plan.

BACK HOME

Follow-up handover

English report pack, a written follow-up plan and a remote review appointment where the hospital offers one.

03 / 04
03 / SCOPE

What we arrange, and what we never do

Switch between the two lists. This is the same boundary that applies on every page of this site.

Written scopes

We ask the hospital in writing which department, which physician and which items are included before you travel.

On-site presence

A coordinator is physically present at the visits we arrange, with interpretation included.

Evidence states

Every directory entry is labelled VERIFIED or PENDING; pending entries are never presented as a recommendation.

04 / 04
04 / FEES

Written confirmation, no invented numbers

This site publishes no prices. Before you commission anything, you receive a written scope separating our service fee from the hospital quote.

COMMERCIAL TERMS

Our fee and the hospital quote are separate lines

The hospital issues its own written quote for clinical items. We help you check it line by line; we do not mark it up and we do not collect it.

quoteStatus = unavailable · no published prices

Written scope checklist

Scope of coordination and interpretation hours
Accommodation class and number of nights
Airport transfers and per-visit transport
Which items are hospital fees, paid directly
Cancellation and rescheduling terms
NEXT STEP

Tell us your case

Send your records and we reply with a written coordination scope: the departments we would approach, the documents to translate, and what is still pending. No prices are published on this site.

Email[email protected]Service scopeWhat we do & what we don't